Have you tried conflict management and conflict resolution techniques? We may wish there was a way to make conflict disappear, but that does not work. The real issue is how can we work constructively with others when there is a conflict.
Thriving on Conflict, Dynamic, 2-Day Workshop
Conflict is part of working together.Tension and conflict are neither good nor bad, they are part of living. For a team to get work done there must be human interaction. Interaction often leads to conflict. This is especially true when the work is challenging and the risks are great. This workshop will acknowledge the reality of conflict, appreciate and employ its constructive power, and minimize its destructive effects.
12 ways to handle conflict.We use a tool from Human Synergistics, The Life Styles Indicator – Conflict. This identifies 12 styles for handling conflict, four of which are constructive. The other 8 are defensive. We teach how to identify your preferences and spend more time in the constructive styles.
Effective work environment.In today’s high-paced, multi-tasked business environment, every point of view must be addressed. The penalty for hiding or attacking unwanted information is long term failure. Teams must be willing to review and consider every stake holder’s point of view.
This is not about psychology or counseling. It is not about fixing people. It is about getting work done. We focus on what to do with what you learn when you go back to work the next day. This highly interactive workshop goes beyond theory and gets into the practical application of sound principles.
We acknowledge that bright people who want to achieve success will differ on how to get there. Once you appreciate opposing points of views, you can get conflict to work for you instead of against you. Conflict is then channeled for greater creativity. The overall goal and result is increased business success. Learn to thrive in conflict situations, be more creative and get things done.
Learn Methods that Immediately Help You to:
Identify which of 12 predictable responses are in play.
Recognize passive responses that keep important information off the table.
Recognize aggressive responses that drive away valuable information.
Recognize constructive responses that encourage a continued flow of information.
Learn to redirect defensive conflict responses into constructive ones.
Understand that people see things differently; this is to be expected, not eliminated.
Deal effectively with emotions and conflict within the team.
Capture the real issues and address them.
Build strong relationships even when there is disagreement.
Get the work done by committed people who know the issues are being addressed in a constructive way.
Who Should Attend?
Ideally, your whole team should attend. If that is not possible, send your leadership team so the knowledge and skills can be used and passed on to the all other team members.
Call today to discuss how your team and your business can not only survive but Can “Thrive On Conflict”.